Ship Faster

Contact Us

Do you have a question, want to learn more about our shipping platform, or simply want to say hello? Please reach out to us – we look forward to speaking with you very soon.

We’re standing by to help you ship smarter!

For Existing Customers:

Phone support hours are 8:30am-5:00pm PST, Monday through Friday 

Chat Support hours are 5:00am-5:00pm PST, Monday through Friday
 

PHONE 

Main Phone: 206.812.7874 

Toll-Free/North America: +1.877.786.9339 x293058 

Toll-Free/Outside North America: +800.786.3390 

Direct/International: +1.905.487.3395 

 

SUBMIT A SUPPORT REQUEST 

Email: servicedesk@descartes.com 

Online: Visit the Descartes Service Desk Portal

 

ADDRESS 

Descartes ShipRush
2014 E Madison Street, Suite 400B
Seattle, WA 98122 USA 

For Sales Inquiries, please fill out the form below:

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